Delivery within India:
PurplePink.in delivers to most of the pin codes within India. However there are some pin codes which are not serviceable as of now. You can check for the serviceability using our pin code finder.
At the moment we do not deliver outside India. But if there is an query in this regard, please write at firstname.lastname@example.org and we shall try our best to reach you.
We strive to deliver products purchased from PurplePink in an excellent condition with the fastest time possible by using the services of our courier partners. We will dispatch the products within 3- 7 days of the order placement and provide you with the tracking number via email of the package so as to effectively track the shipment.
INR 75 (Rupees fifty only) will be charged for a single order below INR 700. Shipping will be free for the purchase above INR 750.
Despite our best efforts and those of our courier, certain issues can arise before your parcel is delivered. In order to guarantee you a quality service, we request you to be present when our courier attempts to deliver your parcel; our courier partner makes attempts to reach you via a phone call and SMS. Please ensure that you take calls from our courier partner to facilitate delivery of your package. A second attempt will automatically be made within 24 hours. After the second attempt, our courier will hold on to your parcel for 3 days awaiting further instructions from the recipient before returning your parcel to PurplePink.
Once the parcel has been sent back to us you will receive an email asking you if you would like us to resend your parcel .We will hold the parcel with us from the time we send you an email. If we do not hear from you in this timeframe we will need to cancel your order. Please note the shipment cost for resending the parcel will be borne by the customer.
On rare occasions, it may happen that an item available with us is physically damaged, or is not in a condition to be shipped, and if we are unable to procure a replacement, we may have to cancel that item from your order. In such cases, we shall inform you about the same. We shall refund the amount of the purchase of the cancelled item(s).